Outage in Zscaler

Beijing III, Shanghai II, Tianjin and Shanghai I datacenter issue

Resolved Minor

December 24, 2024 - Started about 1 year ago - Lasted about 1 hour

Incident Report

Zscaler is investigating reports of an issue with our Shanghai II, Beijing, Shanghai and Tianjin datacenter. The issue was caused by congestion with a third-party ISP. Zscaler is actively collaborating with our transit partners to resolve the issue and restore full accessibility. For more information, please check our FAQ. If you need further assistance, contact Zscaler Support with reference to this incident. Status changes will be updated here when available.

Components affected

Zscaler APAC Zscaler Beijing Zscaler Shanghai Zscaler Shanghai II Zscaler Tianjin

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