Outage in Zscaler

Beijing, Beijing III, Shanghai I, Shanghai II, and Tianjin and Datacenter Issue

Resolved Minor
December 25, 2024 - Started 10 days ago - Lasted about 4 hours

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Outage Details

Zscaler is investigating reports of an issue with our Beijing, Beijing III, Shanghai I, Shanghai II, and Tianjin datacenter. The issue is caused by congestion with a third-party ISP. Zscaler is actively collaborating with our transit partners to resolve the issue. For more information, please check our FAQ. If you need further assistance, contact Zscaler Support with reference to this incident. Status changes will be updated here when available.

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