Outage in Zscaler

Beijing III Datacenter Issue

Resolved Minor
March 31, 2025 - Started 19 days ago - Lasted about 1 hour

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Outage Details

Zscaler is investigating reports of an issue with our Beijing III datacenter. If you’re currently experiencing any traffic impacting issues please failover to your secondary DC. If you require any assistance or would like additional information about this incident please reach out to Zscaler Support. For more information, please check our FAQ. If you need further assistance, contact Zscaler Support with reference to this incident. Status changes will be updated here when available.Update - Mon, 31 Mar 2025 05:46:45 UTCAn issue with a third party network provider has been identified and our team is currently working to mitigate the issue.Update - Mon, 31 Mar 2025 06:18:31 UTCZscaler has received an update from the network provider, confirming that the incident was caused by a fiber cut. Our team is currently working to mitigate the issue.
Components affected
Zscaler APAC Zscaler Beijing III

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