Outage in Zscaler
Reporting and Logging Issue
Resolved Minor
March 11, 2026 - Started about 2 hours ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
Zscaler experienced a minor incident affecting reporting and logging functionality across multiple cloud platforms (zscaler.net, zscalerone.net, zscalertwo.net, zscloud.net, zscalerthree.net), specifically impacting the Nanolog component. While security policies continued to be enforced and user logs were still being collected during the 58-minute outage, customers temporarily lost access to reporting and logging features. The incident was resolved with all collected logs made available to users once service was restored.
Zscaler is currently investigating reports of issues with Reporting and Logging on its zscaler.net, zscalerone.net, zscalertwo.net, zscloud.net, zscalerthree.net Cloud. Your organization's policies are being enforced. All user logs are being collected and will be available at the resolution of this incident. We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and additional details will be posted there as they become available.
Components affected
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