Use cases
Software Products E-commerce MSPs Schools Development & Marketing DevOps Agencies Help Desk
Company
Internet Status Blog Pricing Log in Get started free

Outage in Zscaler

Kuala Lumpur I Datacenter Issue

Resolved Minor
April 19, 2026 - Started 1 day ago - Lasted about 1 hour

Incident Report

Summary AI Generated

Zscaler experienced an issue with their Kuala Lumpur I datacenter that affected APAC region traffic for 1.3 hours. The company recommended users failover to secondary or alternate datacenters to mitigate traffic impact while they investigated and worked to isolate the root cause. The incident was resolved after active troubleshooting efforts to identify and address the underlying problem.

Zscaler has detected an issue with our Kuala Lumpur I datacenter and is currently investigating the matter. If you’re currently experiencing any traffic impacting issues please failover to your secondary DC or any other alternate DC. For more information, please refer to the following support article. We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and additional details will be posted there as they become available.Update - Sun, 19 Apr 2026 10:59:45 UTCZscaler is prioritizing the issue and is actively working to isolate the problem and identify the root cause. We appreciate your patience and understanding during this investigation. Additional updates will be provided as more information becomes available.
Components affected
Zscaler APAC Zscaler Kuala Lumpur I

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial
  • No credit card
  • 14-day trial
  • 2-minute setup
IsDown status aggregator dashboard

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook