Zscaler Business Insight Issue

Zscaler has identified an issue affecting Zscaler Business Insights. Impacted customers may see usernames and email addresses obfuscated in the portal and API, despite having full admin access.We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and additional details will be posted there as they become available.Latest Update - Tue, 18 Aug 2026 08:41:42 UTCZscaler teams have confirmed that the fix has been successfully validated in beta. The teams are now preparing the deployment plan and schedule for rollout to production.Update - Sat, 15 Aug 2026 06:38:09 UTCZscaler has validated a fix for the issue affecting Zscaler Business Insights. We will share deployment plans once confirmed and continue to provide updates here.Update - Tue, 18 Aug 2026 08:41:42 UTCZscaler teams have confirmed that the fix has been successfully validated in beta. The teams are now preparing the deployment plan and schedule for rollout to production.