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Outage in Zūm Rails

Interac Service Instability

Resolved Major
November 01, 2024 - Started over 1 year ago - Lasted about 19 hours
Official incident page

Incident Report

Please be advised that Interac is experiencing technical issues that have caused the service to fail for some transactions. The technical teams are working to resolve this issue. Thank you for your understanding

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 11/02/2024 02:27PM

Please be informed that INTERAC has advised us that the technical issue you were experiencing has now been resolved. We will share a post-incident report with you as soon as we receive it from INTERAC.

IDENTIFIED over 1 year ago - at 11/02/2024 03:43AM

Interac is still facing technical difficulties that are impacting our services. We appreciate your patience during this time and will provide updates on our status page as soon as the problem is fixed. Thank you for your understanding.

INVESTIGATING over 1 year ago - at 11/01/2024 07:19PM

Please be advised that Interac is experiencing technical issues that have caused the service to fail for some transactions. The technical teams are working to resolve this issue.

Thank you for your understanding

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