Outage in Zūm Rails
Interac Issue - Funds Not Depositing
Resolved MajorIncident Report
We are currently investigating an issue where some merchants are not receiving their Interac transaction funds.
We are working with our partner bank as well as Interac and so we will share updates as they arrive.
Thank you for your understanding
Components affected
Zūm Rails InteracTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 05/29/2026 05:00PM
We are happy to report that we received confirmation that the issue has been fully resolved.
Again, there was an Interac outage from 11:15AM to 11:30AM EST as well as 11:35AM to 12:15PM EST, but they have confirmed that all is operational.
We thank you for your understanding and please let us know if you're experiencing any other issues.
INVESTIGATING
about 2 months ago - at 05/29/2026 04:21PM
We are currently investigating an issue where some merchants are not receiving their Interac transaction funds.
We are working with our partner bank as well as Interac and so we will share updates as they arrive.
Thank you for your understanding
Latest Zūm Rails outages
Interac - Degraded Performance - about 2 months ago
Interac (Option 1) Delays / Stuck In Progress - 3 months ago
Incident Notice - Interac e-Transfer - URL - 4 months ago
Interac Transactions - Stuck "In Progress" - 6 months ago
Zum Rails - Partial Outage - 9 months ago
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