Outage in Zuora

CyberSource Payment Method Updater (PMU) jobs failed due to Invalid Certificate for a subset of production tenants

Resolved Minor
November 06, 2024 - Started about 2 months ago - Lasted 8 days
Official incident page

Need to monitor Zuora outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Zuora, and never miss an outage again.
Start Free Trial

Outage Details

We have identified an issue with Payment Method Updater (PMU) for CyberSource affecting a subset of the production tenants. We are following up with CyberSource to fix the certificate issue on their side and restore the service.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/14/2024 12:34AM

This incident has been resolved.

IDENTIFIED about 1 month ago - at 11/11/2024 11:04AM

We are continuing to work with CyberSource to resolve the issue and restore the service.

IDENTIFIED about 2 months ago - at 11/06/2024 12:08PM

We have identified an issue with Payment Method Updater (PMU) for CyberSource affecting a subset of the production tenants. We are following up with CyberSource to fix the certificate issue on their side and restore the service.

Start monitoring all your vendors in just 5 minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime