Outage in Zuora

Login issues impacting the Zuora UI and API (NA1, NA2, EU)

Resolved Minor
November 28, 2024 - Started about 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating login errors with the highest priority.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 11/28/2024 10:50AM

This incident has been resolved.

MONITORING about 2 months ago - at 11/28/2024 10:21AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 months ago - at 11/28/2024 10:13AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 months ago - at 11/28/2024 09:56AM

The service is currently recovering on the EU environments. We continue to work on the fix for all environments.

INVESTIGATING about 2 months ago - at 11/28/2024 09:38AM

Our engineers continue to work on the fix with the highest priority.

INVESTIGATING about 2 months ago - at 11/28/2024 09:29AM

Our engineers confirmed API is impacted as well.

INVESTIGATING about 2 months ago - at 11/28/2024 09:22AM

We are currently investigating login errors with the highest priority.

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