Cloud Providers Health Report - December 2022
Check our December 2022 health report on the top most popular cloud providers. We analyze the health of the cloud providers based on the number of outages and problems during the month. The source of the data is made available by the cloud providers themselves via their status page. We normalize it and use it to generate the report.
Please analyze the information with a grain of salt as each provider has their own framework for reporting incidents, and in no way one provider having more outages, means that they are worse than any other. Also we are comparing providers with very different sizes and market share.
In this report, we compare AWS, Azure, DigitalOcean, Fly.io, Heroku, Linode, Netlify, Vercel according to their reported outages.
AWS
Metrics
- Total Incidents
-
7
0 MAJOR 7 MINOR - Total Outage Time
- ~7.9 hours
- Average Outage Time Per Incident
- 67 minutes
- Weekday with most problems
- Tuesday with 4 outages
List of Outages
- 05/12MINORInternet Connectivity
- 06/12MINORIncreased errors viewing or updating payment information
- 06/12MINORIncreased API error rates
- 13/12MINORIncreased API Error Rates and Latencies
- 13/12MINORNetwork Connectivity
- 17/12MINORIncreased API Error Rates
- 24/12MINORImpaired EC2 instances
Azure
No incidents reported for December, 2022
DigitalOcean
Metrics
- Total Incidents
-
8
0 MAJOR 8 MINOR - Total Outage Time
- ~34.5 hours
- Average Outage Time Per Incident
- 259 minutes
- Weekday with most problems
- Tuesday with 3 outages
List of Outages
- 04/12MINORNetwork Connectivity in BLR1
- 06/12MINORNetwork Connectivity in TOR1
- 06/12MINORNetwork Connectivity in NYC3
- 06/12MINORCloud Control Panel and API
- 09/12MINORPayments via Paypal
- 12/12MAINTENANCECSS-Tricks Connectivity
- 17/12MINORApp Platform
- 29/12MINORNetwork Connectivity in SYD1
Fly.io
Metrics
- Total Incidents
-
9
2 MAJOR 7 MINOR - Total Outage Time
- ~300.3 hours
- Average Outage Time Per Incident
- 2001 minutes
- Weekday with most problems
- Tuesday with 3 outages
List of Outages
- 05/12MAINTENANCEHost failure in ORD
- 06/12MINORCDG host network issues
- 10/12MINORDelayed private DNS entries, machines list and proxy upstreams
- 13/12MAJORDeployment issues
- 13/12MINORDeployment issues
- 17/12MAJORDNS resolution failures for fly.dev
- 19/12MAINTENANCEDeplyoment Issues
- 23/12MINORApps with a shared IPv4 and a dedicated IPv6 are inaccessibly over IPv6
- 28/12MINORDeployments may take 10-15min in fra region
Heroku
Metrics
- Total Incidents
-
6
0 MAJOR 6 MINOR - Total Outage Time
- ~79.2 hours
- Average Outage Time Per Incident
- 791 minutes
- Weekday with most problems
- Thursday with 2 outages
List of Outages
- 03/12MINORIssues with DNS provider
- 06/12MINORPerformance degradation with Heroku Webhooks
- 07/12MINORDNS propagation delays in Common Runtime and Private Spaces
- 08/12MINORPlatform API errors affecting Dashboard and Heroku CLI
- 09/12MINORRouting Performance Disruption
- 29/12MINORIssues with DNS provider
Linode
Metrics
- Total Incidents
-
2
0 MAJOR 2 MINOR - Total Outage Time
- ~8.4 hours
- Average Outage Time Per Incident
- 250 minutes
- Weekday with most problems
- Friday and Tuesday with 1 outage
List of Outages
- 09/12MINORService Issue - Object Storage - AP-South (Singapore)
- 13/12MINORConnectivity Issue - Dallas, Cloud Manager, API
Netlify
Metrics
- Total Incidents
-
9
1 MAJOR 8 MINOR - Total Outage Time
- ~9.3 hours
- Average Outage Time Per Incident
- 61 minutes
- Weekday with most problems
- Monday and Thursday and Tuesday and Wednesday with 2 outages
List of Outages
- 05/12MINORFailure of Some GitHub-triggered Builds
- 05/12MINORInvestigating build logs not showing in our UI
- 08/12MINORIncreased errors in Serverless functions
- 08/12MINORIncreased Errors in Edge Functions
- 13/12MINORIncreased errors and latency on the Standard Edge Network
- 13/12MINORBuilds failing to build
- 17/12MINORBuild failures
- 21/12MAJORIssue with logging into Netlify
- 21/12MINORAsset Optimization Content serving 404
Vercel
Metrics
- Total Incidents
-
5
0 MAJOR 5 MINOR - Total Outage Time
- ~13.3 hours
- Average Outage Time Per Incident
- 159 minutes
- Weekday with most problems
- Monday with 2 outages
List of Outages
- 05/12MINORElevated Errors in Region CLE1
- 07/12MINORBuild Pipeline Degradation
- 08/12MINORDNS Record and Wildcard Cert issue Delays
- 11/12MINORElevated error rates in Serverless Function invocations
- 12/12MINORElevated Errors in the Edge Network
Nuno Tomas
Founder of IsDown
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