Cloud Providers Health Report - December 2022

Check our December 2022 health report on the top most popular cloud providers. We analyze the health of the cloud providers based on the number of outages and problems during the month. The source of the data is made available by the cloud providers themselves via their status page. We normalize it and use it to generate the report.

Please analyze the information with a grain of salt as each provider has their own framework for reporting incidents, and in no way one provider having more outages, means that they are worse than any other. Also we are comparing providers with very different sizes and market share.

In this report, we compare AWS, Azure, DigitalOcean, Fly.io, Heroku, Linode, Netlify, Vercel according to their reported outages.

AWS

Metrics

Total Incidents: 7
0 MAJOR 7 MINOR
Total Outage Time: ~7.9 hours
Average Outage Time Per Incident: 67 minutes
Weekday with most problems: Tuesday with 4 outages

List of Outages

05/12MINORInternet Connectivity
06/12MINORIncreased errors viewing or updating payment information
06/12MINORIncreased API error rates
13/12MINORIncreased API Error Rates and Latencies
13/12MINORNetwork Connectivity
17/12MINORIncreased API Error Rates
24/12MINORImpaired EC2 instances

Azure

No incidents reported for December, 2022

DigitalOcean

Metrics

Total Incidents: 8
0 MAJOR 8 MINOR
Total Outage Time: ~34.5 hours
Average Outage Time Per Incident: 259 minutes
Weekday with most problems: Tuesday with 3 outages

List of Outages

Fly.io

Metrics

Total Incidents: 9
2 MAJOR 7 MINOR
Total Outage Time: ~300.3 hours
Average Outage Time Per Incident: 2001 minutes
Weekday with most problems: Tuesday with 3 outages

List of Outages

05/12MAINTENANCEHost failure in ORD
06/12MINORCDG host network issues
10/12MINORDelayed private DNS entries, machines list and proxy upstreams
13/12MAJORDeployment issues
13/12MINORDeployment issues
17/12MAJORDNS resolution failures for fly.dev
19/12MAINTENANCEDeplyoment Issues
23/12MINORApps with a shared IPv4 and a dedicated IPv6 are inaccessibly over IPv6
28/12MINORDeployments may take 10-15min in fra region

Heroku

Metrics

Total Incidents: 6
0 MAJOR 6 MINOR
Total Outage Time: ~79.2 hours
Average Outage Time Per Incident: 791 minutes
Weekday with most problems: Thursday with 2 outages

List of Outages

03/12MINORIssues with DNS provider
06/12MINORPerformance degradation with Heroku Webhooks
07/12MINORDNS propagation delays in Common Runtime and Private Spaces
08/12MINORPlatform API errors affecting Dashboard and Heroku CLI
09/12MINORRouting Performance Disruption
29/12MINORIssues with DNS provider

Linode

Metrics

Total Incidents: 2
0 MAJOR 2 MINOR
Total Outage Time: ~8.4 hours
Average Outage Time Per Incident: 250 minutes
Weekday with most problems: Friday and Tuesday with 1 outage

List of Outages

09/12MINORService Issue - Object Storage - AP-South (Singapore)
13/12MINORConnectivity Issue - Dallas, Cloud Manager, API

Netlify

Metrics

Total Incidents: 9
1 MAJOR 8 MINOR
Total Outage Time: ~9.3 hours
Average Outage Time Per Incident: 61 minutes
Weekday with most problems: Monday and Thursday and Tuesday and Wednesday with 2 outages