8x8 Support Portal access issues

8x8 Is currently investigating an issue with the 8x8 Support Portal not being accessible. We are working on resolving the issue and updates will be provided as they become available. For the time being should you want to contact Support, please explore additional contact methods such as chat. Further details can be found here.

8x8 is continuing to investigate why some select administrators cannot access the My 8x8 portal that includes support case management and billing. Access to 8x8 Admin Console for system configuration changes and all other web services is operational and working as normal. For those impacted that need support please contact 8x8 support over alternate support methods such as Chat and Phone support. Full details can be found at this URL. Contact 8x8 Support Link