Outage in 8x8

VCC - Login Issues

Resolved Minor
November 18, 2023 - Started almost 2 years ago - Lasted 36 minutes
Official incident page

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Outage Details

8x8 is currently investigating login issue on VCC on the EU10 cluster in UK. New logins are being affected at the moment. Our monitoring tools have detected service degradation and the internal teams have been engaged and working on service restoration. Updates will be provided as they will become available.
Components affected
8x8 Contact Center 8x8 EU10 8x8 EMEA 8x8 Contact Center UK3
Latest Updates ( sorted recent to last )
INFORMATIONAL almost 2 years ago - at 11/18/2023 04:51PM

8x8 is currently investigating login issue on VCC on the EU10 cluster in UK. New logins are being affected at the moment.

Our monitoring tools have detected service degradation and the internal teams have been engaged and working on service restoration.

Updates will be provided as they will become available.

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