Outage in ActiveCampaign

Engineers have identified an issue when campaign email links include personalization tags causing these links to resolve in a 404 not found error. This issue affects campaigns sent since 12:25 CST on October 3rd. A fix is being prepared.

Resolved Major
October 04, 2023 - Started 7 months ago - Lasted about 4 hours
Official incident page

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Outage Details

Engineers have identified an issue when campaign email links include personalization tags causing these links to resolve in a 404 not found error. This issue affects campaigns sent since 12:25 CST on October 3rd. A fix is being prepared.
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 10/05/2023 02:06AM

This incident has been resolved.

IDENTIFIED 7 months ago - at 10/04/2023 10:30PM

Engineers have identified an issue when campaign email links include personalization tags causing these links to resolve in a 404 not found error. This issue affects campaigns sent since 12:25 CST on October 3rd. A fix is being prepared.

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