This chart provides user-reported problems for Airbase in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official Airbase status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Airbase outages and possible affected you.
Minor Resolved · 24 days ago · lasted about 3 hours
Some customers have reported experiencing issues accessing the dashboard. Our team is currently investigating.
Minor Resolved · started 2 months ago
Some customers have reported experiencing issues accessing the dashboard. Our team is currently investigating.
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Minor Resolved · started 3 months ago
Dashboard experiencing degraded performance
During a routine infra upgrade, we encountered unforeseen issues with one of our downstream providers. This partially affected the performance and availability of the dashboard for a portion of the users. The issue has now been fixed and all our monitoring shows all systems are back up. We are still continuing to monitor it. Card transactions were not affected by this issue.
Minor Resolved · started 4 months ago
Airbase services are unavailable. Our engineers are investigating the issue. We will post more updates as we learn more.
Minor Resolved · started 5 months ago
Issues with upstream DNS provider
We are investigating an issue with an upstream DNS provider. The dashboard is inaccessible for some users. We are currently working to fix the issue.
Minor Resolved · started 7 months ago
Dashboard pages automatically refreshing
We are currently investigating reports that some pages on the Airbase dashboard are automatically being refreshed in the browser. We will update further soon once we've identified the cause.
Minor Resolved · started 8 months ago
Degraded performance of the Airbase web app
Some pages on the Airbase web app (listing pending requests, ...) suffered degraded performance. Some users may have seen delays in syncing ledger entries to the GL and other background tasks. The incident lasted approximately 90 minutes (from 06:00 Pacific) before being resolved.
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