Outage in Aircall

Outbound Calls - Malaysia

Resolved Minor
September 09, 2022 - Started almost 3 years ago - Lasted about 1 month
Official incident page

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Outage Details

We are currently investigating issues with outbound calls within Malaysia.
Components affected
Aircall Outbound calls
Latest Updates ( sorted recent to last )
MONITORING almost 3 years ago - at 09/30/2022 09:44AM

The issue is still ongoing and we are actively working with our upstream carrier for resolution.

MONITORING almost 3 years ago - at 09/19/2022 02:15AM

The issue is still ongoing and we are actively working with our upstream carrier for resolution.

MONITORING almost 3 years ago - at 09/15/2022 11:16PM

The issue is still ongoing and we are actively working with our upstream carrier for resolution.

MONITORING almost 3 years ago - at 09/15/2022 01:48AM

The issue is still ongoing and we are actively working with our upstream carrier for resolution.

MONITORING almost 3 years ago - at 09/14/2022 01:21AM

The issue is still ongoing and we are actively working with our upstream carrier for resolution.

MONITORING almost 3 years ago - at 09/13/2022 06:14AM

The issue is still ongoing and we are actively working with our upstream carrier for resolution.

MONITORING almost 3 years ago - at 09/12/2022 11:34PM

The issue is still ongoing and we are actively working with our upstream carrier for resolution.

MONITORING almost 3 years ago - at 09/12/2022 09:58AM

The issue is still ongoing and we are actively working with our upstream carrier for resolution.

MONITORING almost 3 years ago - at 09/09/2022 01:31PM

The outbound call activity within Malaysia seems to be back to normal.
We will keep investigating and will provide further updates as soon as we have a definitive confirmation.

IDENTIFIED almost 3 years ago - at 09/09/2022 01:27PM

The outbound call activity within Malaysia seems to be back to normal.
We will keep investigating and will provide further updates as soon as we have a definitive confirmation.

IDENTIFIED almost 3 years ago - at 09/09/2022 05:11AM

The issue is ongoing. We are continuing to work with our upstream carriers for a resolution.

INVESTIGATING almost 3 years ago - at 09/09/2022 02:49AM

We are currently investigating issues with outbound calls within Malaysia.

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