Outage in Aircall

Issues updating availability

Resolved Minor
October 17, 2023 - Started about 2 years ago - Lasted 27 minutes
Official incident page

Incident Report

We are currently investigating an outage impacting multiple components of service. Users may experience issues making or receiving calls, updating availability, updating contacts.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 10/17/2023 08:29PM

This incident has been resolved.

MONITORING about 2 years ago - at 10/17/2023 08:19PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 years ago - at 10/17/2023 08:14PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 years ago - at 10/17/2023 08:03PM

We are currently investigating an outage impacting multiple components of service. Users may experience issues making or receiving calls, updating availability, updating contacts.

Latest Aircall outages

Agent experience degraded - about 1 month ago
Delay updating User status - about 1 month ago
Call dropping - about 2 months ago

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