Outage in Alert Logic

Degradation to Extended Endpoint Protection (EEP) | US Regions

Resolved Minor
May 03, 2023 - Started about 1 year ago - Lasted about 1 hour
Official incident page

Need to monitor Alert Logic outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Alert Logic, and never miss an outage again.
Start Free Trial

Outage Details

We have identified an issue affecting the Extended Endpoint Protection (EEP) product and are currently working on a fix. We apologize for any inconvenience this may have caused and will provide updates as soon as we have more information.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 05/03/2023 02:27PM

The issue affecting the EEP product has been resolved and all services are operating normally. We apologize for any inconvenience this may have caused and appreciate your patience while we worked to resolve the issue. If you experience any further issues, please contact support@alertlogic.com.

MONITORING about 1 year ago - at 05/03/2023 02:15PM

We have implemented a fix for the issue affecting the EEP product and are currently monitoring the situation to ensure that the issue has been fully resolved. We will continue to provide updates until the incident is closed.

IDENTIFIED about 1 year ago - at 05/03/2023 01:48PM

We continue to develop a fix for this issue.

IDENTIFIED about 1 year ago - at 05/03/2023 01:04PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 year ago - at 05/03/2023 01:04PM

We have identified an issue affecting the Extended Endpoint Protection (EEP) product and are currently working on a fix. We apologize for any inconvenience this may have caused and will provide updates as soon as we have more information.

The easiest way to monitor Alert Logic and all cloud vendors

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3155 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime