Is AppNeta Help Desk Down? What is the current status?

IsDown monitors AppNeta Help Desk for major outages. A major outage is when AppNeta Help Desk experiences a critical issue that severely affects one or more services/regions. When AppNeta marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

IsDown monitors AppNeta status page for minor outages. A minor outage is when AppNeta Help Desk experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

IsDown collects all information from the outages published in AppNeta status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

AppNeta and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.