Details

We are currently experiencing issues with the AskCody Management Portal and are now investigating the issue.
Updates ( sorted recent to last )
MONITORING at 10/11/2022 09:29AM

Refined measures were implemented yesterday, and we are currently seeing normal performance. We continue to monitor the issue.

MONITORING at 10/10/2022 08:45AM

We see another instance of slow page loads and time-outs and are working on reinstating performance.

MONITORING at 10/06/2022 12:50PM

The cause of the issue has been identified as a buildup of server exceptions resulting in increased response times and occasional timeout errors from the platform. While monitoring and investigating yesterday, we implemented proactive measures to handle any rising buildup and keep the platform stable. We are monitoring the effects of these measures, while using the investigative work for planning further improvements to prevent buildups.

INVESTIGATING at 10/05/2022 03:35PM

The performance of the platform has been within normal measures throughout the day. Investigation and monitoring continue.

INVESTIGATING at 10/05/2022 12:00PM

The actions taken to mitigate have been successful and normal performance should have resumed. We are still investigating on a broader scope to prevent a re-occurrence and monitoring performance.

INVESTIGATING at 10/05/2022 10:32AM

We are seeing more components affected, but have taken actions to mitigate, while the investigation continues. You may experience slow load times and time-out errors.

INVESTIGATING at 10/05/2022 08:29AM

We are currently experiencing issues with the AskCody Management Portal and are now investigating the issue.

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Frequently Asked Questions

Is AskCody down right now? What is AskCody current status?
AskCody seems to be up and running. We've updated the status 3 minutes ago.
Was AskCody down today?
AskCody is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with AskCody, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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