Outage in Authorize.net

Virtual Point of Sale Bug Fixes

Resolved Minor
March 05, 2024 - Started about 2 months ago - Lasted about 2 months
Official incident page

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Outage Details

Authorize.net is planning to upgrade the Virtual Point of Sale service to rectify several issues, which include: -Device Registration -Receipt Printing -Authentication/Login Failures -Session Timeouts These enhancements are anticipated to be rolled out in the coming month (April 2024). We will keep you informed about the exact release date of these updates. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC15743494
Components affected
Authorize.net Access/Login - VPOS
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 04/30/2024 08:13PM

The Virtual Point of Sale has been updated and fixed.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

MONITORING 21 days ago - at 04/11/2024 03:43PM

A fix has been released for the Virtual Point of Sale as of 04/11/2024 ~8:30am PT and we are monitoring the fixes for the below issue:

-Device Registration
-Receipt Printing
-Authentication/Login Failures
-Session Timeouts

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

IDENTIFIED about 1 month ago - at 03/20/2024 01:26PM

Authorize.net is planning to upgrade the Virtual Point of Sale service to rectify several issues, which include:

-Device Registration
-Receipt Printing
-Authentication/Login Failures
-Session Timeouts

These enhancements are anticipated to be rolled out in the coming month (April 2024). We will keep you informed about the exact release date of these updates.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #: INC15743494

IDENTIFIED about 1 month ago - at 03/20/2024 01:25PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 months ago - at 03/05/2024 11:14PM

Authorize.net is planning to upgrade the Virtual Point of Sale service to rectify several issues, which include:

-Device Registration
-Receipt Printing
-Authentication/Login Failures
-Session Timeouts

These enhancements are anticipated to be rolled out in the coming month (April 2024). We will keep you informed about the exact release date of these updates.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #: INC15743494

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