Outage in Authorize.net

Payment Service Disruption

Resolved Minor
April 15, 2024 - Started 19 days ago - Lasted about 1 hour
Official incident page

Need to monitor Authorize.net outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Authorize.net, and never miss an outage again.
Start Free Trial

Outage Details

Authorize.net is aware of a service disruption currently preventing certain transactions from being processed. This may impact some cardholders' ability to make payments. We are investigating the cause and working urgently to resolve the situation. Impact: Users may experience issues with payment processing. Reported Start Time: 12:00 GMT on April 15, 2023 Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #:INC18097420
Components affected
Authorize.net HSBC Authorize.net Streamline Authorize.net WestPac Authorize.net HBOS Authorize.net Barclays Merchant Services Authorize.net Cardnet Authorize.net FdiAus Authorize.net AIB Merchant Services (AIBMS)
Latest Updates ( sorted recent to last )
RESOLVED 19 days ago - at 04/15/2024 09:10PM

The issue affecting payment processing has now been fully resolved. Cybersource is conducting an internal review of the events to mitigate future occurrences.

Impact: Customers are now able to use payment processing services as normal.

Reported Start Time:12:00 GMT on April 15, 2023
Reported End Time: 20:58 GMT on April 15, 2023

Next Update: No further updates, issue resolved.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center

Incident #:INC18097420

IDENTIFIED 19 days ago - at 04/15/2024 08:29PM

We are continuing to work on a fix for this issue.

IDENTIFIED 19 days ago - at 04/15/2024 08:19PM

Authorize.net is aware of a service disruption currently preventing certain transactions from being processed. This may impact some cardholders' ability to make payments. We are investigating the cause and working urgently to resolve the situation.

Impact: Users may experience issues with payment processing.

Reported Start Time: 12:00 GMT on April 15, 2023

Next Update: Within 60 minutes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #:INC18097420

Latest Authorize.net outages

Webhook Service Disruption - 2 days ago
Planned System Enhancement – One Time Pin SMS Support for Merchant Interface/Portal - 16 days ago
Virtual Point of Sale Bug Fixes - about 2 months ago
Intermittent Latency for Multiple Services - 3 months ago
Sandbox Service Disruption - 4 months ago

The easiest way to monitor Authorize.net and all cloud vendors

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3155 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE