Number of Incidents
3 outages
Since last incident
13 days
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Minor · started 29 days ago
Merchant Interface/Partner Interface Login - One Time Pin Challenges
We are aware of the growing need for security and keeping our customer information safe and protected. Because of this, we have implemented additional security measures to ensure that only authorized users are able to access your account. Users may see and increase in identity verifications using One Time Pin. Although selecting Remember My Device can help reduce these challenges, this is not a guarantee you will not be asked to verify your identity. Additional information on multi-factor authentication can be found in our support article here. What is multi-factor authentication? Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center
Minor · started 6 months ago
Virtual Point of Sale Authentication Failures, Session Timeouts, and Printing Errors
Authorize.net is aware of an issue that is currently affecting Virtual Point of Sale transaction printing. We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience issues with printing Virtual Point of Sale 2 (vPOS2) receipts. Reported Start Time: 03/31/2023 Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC15743494
Minor · 13 days ago · lasted about 21 hours
Settlement Delays for TSYS Processing Merchants
Authorize.net is aware of an intermittent issue that is currently causing some settlement batch delays for TSYS processing merchants. We are investigating the cause and working urgently to resolve the issue. Impact: Users may receive their settlement funding later than usual. There is no impact on the ability of cardholders and merchants to use and accept Visa cards, though some cardholders may experience a delay in transactions appearing on their account statements. Reported Start Time: 03:54 GMT on 9/13/2023 Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC16790735
Minor · 14 days ago · lasted about 19 hours
Settlement Delays for some CCS Processors
Authorize.net is aware of an issue that is currently affecting CCS Settlement Delays for the following processors: - NABEPX - EVO - WePay - Vantiv We are investigating the cause and working urgently to resolve the issue. Impact: Currently being investigated for RTC and Impact Reported Start Time: 09 September 2023 Next Update: Within 90 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center
Minor · about 1 month ago · lasted 4 days
Multi-Factor Authentication and Remember My Device Issues
Authorize.net is aware of an issue that is currently affecting the login process for Multi-Factor Authentication (MFA) and Remember My Device. We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience issues with Multi-Factor Authentication (MFA) Login and Remember My Device. Reported Start Time:13:08 GMT on 24 August 2023. Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC16649702
Minor · about 1 month ago · lasted about 1 hour
Merchant Interface and Partner Interface Login Issue
Authorize.net is aware of an issue that is currently affecting the login process for Merchant and Partner Interface. We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience issues with login for Merchant and Partner Interface. Next Update: Within 90 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center
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