What is Amazon Connect current status?

Amazon Connect is currently operational. You can check Amazon Connect status and current incidents and outages on the top of the page. The status is updated in almost real-time, and you can see the issues affecting customers.

How to monitor or check Amazon Connect status?

You can use IsDown service or go to AWS official status page. Some accounts also use Twitter to communicate the status.

How can I be notified when Amazon Connect is having issues or undergoing maintenance?

You can create an account in IsDown and monitor multiple services or subscribe for updates on the official status page. IsDown will send you a notification in real-time when Amazon Connect has issues. AWS official status page might also offer notification options such as email, SMS, or Slack.

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Is Amazon Connect Down? Check current status

Q: Is Amazon Connect down today?

Amazon Connect was not down today according to the official status page. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the AWS status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest Amazon Connect outages, issues and problems' at the top of the page.

Check if Amazon Connect is down, official outages, user-reported issues, and outages map.

Current Amazon Connect status

Amazon Connect is working normally

Updated from AWS official status page 2 seconds ago

Amazon Connect is a component of AWS ›

Amazon Connect service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally

Possible Incident

Confirmed Outage

View AWS Reports Map

Track Amazon Connect on your status page

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Amazon Connect recent outages and downtime history

IsDown has tracked 9 incidents for Amazon Connect since started monitoring AWS status in May 2020. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Amazon Connect outages and also issues that we're started by a spike in crowdsource reports.

Date	Incident	Duration
Oct 20, 2025 05:31 AM EDT	Minor Increased Error Rates and Latencies - N. Virginia We are investigating increased error rates and latencies for multiple AWS services in the US-EAST...	about 13 hours
Oct 20, 2025 03:11 AM EDT	Minor Increased Error Rates and Latencies - N. Virginia We are investigating increased error rates and latencies for multiple AWS services in the US-EAST...	about 16 hours
Aug 13, 2025 02:59 PM EDT	Minor Increased error rates and increased latencies - US-West We are investigating increased error rates and increased latencies in the US-GOV-WEST-1 Region.	23 minutes
Aug 13, 2025 01:56 PM EDT	Minor Increased error rates and increased latencies - US-West We are investigating increased error rates and increased latencies in the US-GOV-WEST-1 Region.	about 1 hour
Aug 13, 2025 01:56 PM EDT	Minor Increased error rates and increased latencies - US-East We are investigating increased error rates and increased latencies in the US-GOV-EAST-1 Region.	about 1 hour
Jul 30, 2024 06:40 PM EDT	Minor Increased API Error Rates - N. Virginia We are seeing increased error rates and latencies for some service APIs within the US-EAST-1 regi...	about 6 hours
May 14, 2024 11:19 PM EDT	Minor Intermittent Inbound Call Connection Failures - N. Virginia Beginning at approximately 5:26 PM PDT, we began seeing failures to some inbound calls to the US-...	about 1 hour
Jun 13, 2023 04:05 PM EDT	Minor Increased Error Rates We are experiencing degraded contact handling in the US-EAST-1 Region. Callers may fail to connec...	about 1 hour
Jun 13, 2023 03:08 PM EDT	Minor Increased Error Rates and Latencies We are investigating increased error rates and latencies in the US-EAST-1 Region.	about 4 hours

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Track status changes in real-time
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User comments about Amazon Connect status

See what users are saying about Amazon Connect issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

2 days ago

Amazon Connect is not working.
3 days ago

Elizabeth - I cannot view some items. All my saved addresses are gone. Error pages keep appearing..
3 days ago

I cant log in. Giving me an error message "An error occurred. Please try again in a few minutes.".
4 months ago

Vannesa - The customer cannot hear me, but I can hear them—no issues on our side..
5 months ago

bob - Amazon customer service not working. been trying for hours..
7 months ago

Cathy - Amazon internet unavailable on TV and cell phone for over an hour today and several times yesterday and the day before .
over 1 year ago

Thomas - US-East-1 region is having issues with inbound calls getting phone menus..

Amazon Connect components or services current status

Component	Status
Amazon Connect (Montreal)	OK
Amazon Connect (N. Virginia)	OK
Amazon Connect (Oregon)	OK
Amazon Connect (Frankfurt)	OK
Amazon Connect (London)	OK
Amazon Connect (Cape Town)	OK
Amazon Connect (Seoul)	OK
Amazon Connect (Singapore)	OK
Amazon Connect (Sydney)	OK
Amazon Connect (Tokyo)	OK
Amazon Connect (Canada-Central)	OK
Amazon Connect (US-West)	OK

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Amazon Connect is a cloud-based contact center service that enables businesses to manage customer communications across multiple channels.

Monitoring AWS since May 2020

Amazon Connect is part of AWS. Check the AWS's status.

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5 incidents in 2025

Frequently Asked Questions

Is Amazon Connect down today?

Amazon Connect isn't down. You can check Amazon Connect status and incident details on the top of the page. IsDown continuously monitors Amazon Connect official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Amazon Connect status?

Amazon Connect is currently operational. You can check Amazon Connect status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Amazon Connect outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Amazon Connect down today or just slow?

Currently there's no report of Amazon Connect being slow. Check on the top of the page if there are any reported problems by other users.

How are Amazon Connect outages detected?

IsDown monitors the Amazon Connect official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Amazon Connect having an outage right now?

Amazon Connect last outage was on October 20, 2025 with the title "Increased Error Rates and Latencies - N. Virginia"

How IsDown compares to DownDetector when monitoring AWS?

IsDown and DownDetector help users determine if AWS is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about AWS's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.