Outage in aXcelerate

Live Chat currently unavailable

Resolved Minor
June 20, 2023 - Started 11 months ago - Lasted about 17 hours
Official incident page

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Outage Details

We have been made aware that our upstream service provider is currently experiencing issues with the Live Chat functionality. For support, please put in a support request, or call us on (07) 3215 8888.
Components affected
aXcelerate Support services
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 06/20/2023 09:29PM

This incident has been resolved.

IDENTIFIED 11 months ago - at 06/20/2023 07:00AM

We have continued to monitor the issue and it has now been resolved. The support Live Chat functionality is once again available for use.

IDENTIFIED 11 months ago - at 06/20/2023 04:24AM

We have been made aware that our upstream service provider is currently experiencing issues with the Live Chat functionality. For support, please put in a support request, or call us on (07) 3215 8888.

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