Outage in Barracuda Networks

Cloud Archiving Service - (US and UK) Importing and intermittent connectivity issues

Resolved Minor
January 23, 2024 - Started 3 months ago - Lasted 1 day
Official incident page

Need to monitor Barracuda Networks outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Barracuda Networks, and never miss an outage again.
Start Free Trial

Outage Details

We have been looking into some intermittent connectivity issues which may be resulting in slowness of the UI as well importing for some customers. We are working on identifying the issue. As we know more, we will provide additional updates.
Components affected
Barracuda Networks PST Import Barracuda Networks Web Interface Barracuda Networks Exchange Integration
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 01/24/2024 09:51PM

We have resolved this issue and are seeing no further problems. Thank you for your support while we worked to fix this issue.

MONITORING 3 months ago - at 01/24/2024 12:26AM

We are seeing that import services have returned to normal operation in the US and UK regions. We will continue to monitor the service and provide updates as necessary.

IDENTIFIED 3 months ago - at 01/23/2024 11:08PM

We have confirmed that this issue was impacting customers in the US and UK only. We have implemented a fix and are still watching the situation closely. Some customers may still be experiencing slow or stalled imports. Web UI slowness may have resolved. We'll continue to update you as we have more information to provide.

INVESTIGATING 3 months ago - at 01/23/2024 09:21PM

We have been looking into some intermittent connectivity issues which may be resulting in slowness of the UI as well importing for some customers. We are working on identifying the issue. As we know more, we will provide additional updates.

Latest Barracuda Networks outages

Barracuda Cloud-to-Cloud Backup - Daily summary email notification failures (East US, Canada, UK South, & West Europe regions) - 10 days ago
Barracuda XDR - Failed to send alarms - about 2 months ago
US Intronis Backup Agents are Reported as Disconnected - about 2 months ago
Barracuda MSP Performance Degradation in the Americas region - about 2 months ago
Impersonation Protection User Interface Inaccessible - 2 months ago

The easiest way to monitor Barracuda Networks and all cloud vendors

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3153 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE