Resolved Problems with MobilePay online
Our payment provider is experiencing problems with MobilePay online transactions. Their status is here: https://status.quickpay.net/incidents/414 This does not affect card transactions or Swish or Vipps
Resolved Some transactions processed twice
One of our acquiring partners (Clearhaus) mistakenly processed transactions twice. All transactions (captures, refunds and credits) processed between 2021-10-06 19:00:00 UTC and 2021-10-07 18:59:59 UTC were affected for both Visa and Mastercard, with the exception of Visa credits. Clearhaus is working with Visa and MasterCard to automatically reverse the transactions during the night between Monday and Tuesday. Therefore, you do not need to manually refund any double donations. Clearhaus' incident report is here: https://status.clearhaus.com/incidents/t8z9l54g6tbw
Resolved Errors connecting to payment provider (QuickPay)
We are currently investigating this issue.
Monitor all your essential tools
Start with a trial account that will allow you to monitor up to 10 services.
There are 1165 services to choose from, and we're adding more every week.
You can get notifications through the mail, Slack or use Zapier or Webhooks to build your workflows.
Notifications in your favorite channel
Access to 1165 tools status
Set up in 2 minutes