Is BetterNow Down?

BetterNow status is operational

 
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Latest BetterNow Official Outages

We continuously monitor the official BetterNow status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last BetterNow outages.

0 Outages in the last 7 days
0 Outages in the last 30 days
168 Days since last incident

Minor Resolved · 6 months ago · lasted about 5 hours

Timeout errors

We are currently investigating this issue.

Minor Resolved · 6 months ago · lasted about 2 hours

Errors loading images

We are currently investigating this issue. Our monitoring shows intermittent errors loading images. We are in contact with our upstream providers regarding this issue.

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Minor Resolved · over 1 year ago · lasted 5 months

Connection errors

We are currently investigating this issue.

Minor Resolved · over 1 year ago · lasted 6 months

Problems with MobilePay online

Our payment provider is experiencing problems with MobilePay online transactions. Their status is here: https://status.quickpay.net/incidents/414 This does not affect card transactions or Swish or Vipps

Sign up to see more details and history of BetterNow outages.

Minor Resolved · over 1 year ago · lasted 6 months

Some transactions processed twice

One of our acquiring partners (Clearhaus) mistakenly processed transactions twice. All transactions (captures, refunds and credits) processed between 2021-10-06 19:00:00 UTC and 2021-10-07 18:59:59 UTC were affected for both Visa and Mastercard, with the exception of Visa credits. Clearhaus is working with Visa and MasterCard to automatically reverse the transactions during the night between Monday and Tuesday. Therefore, you do not need to manually refund any double donations. Clearhaus' incident report is here: https://status.clearhaus.com/incidents/t8z9l54g6tbw

Minor Resolved · over 1 year ago · lasted 6 months

Errors connecting to payment provider (QuickPay)

We are currently investigating this issue.

Minor Resolved · over 1 year ago · lasted 6 months

Intermittent Payment Errors

Some QuickPay payment requests are refused with errors. https://status.quickpay.net/incidents/407 is their status issue for the problem

BetterNow problems reported by users

User-reported problems for BetterNow in the last 12 hours. It's a collection of user reports from different sources.

What is BetterNow?

BetterNow is fundraising tools that excite your supporters

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Frequently Asked Questions

Is BetterNow down right now? What is BetterNow current status?
BetterNow seems to be up and running. We've updated the status 8 minutes ago.
Was BetterNow down today?
BetterNow is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with BetterNow, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check on the top of the page if there are any reported problems by other users.
Having problems with BetterNow and need support?
BetterNow outage? How can I monitor BetterNow?
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IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
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