Check if Big Cartel is down, official outages, user-reported issues, and outages map.
Big Cartel is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 61 incidents since started monitoring Big Cartel status in April 2020. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Big Cartel outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Jan 21, 2025
11:43 AM PST
|
Not Confirmed by Big Cartel
Service outage affecting login and dashboard
Users report inability to login and access dashboard; main page loads, but other pages show inter...
|
34 minutes |
|
Sep 13, 2024
10:15 AM PDT
|
Not Confirmed by Big Cartel
Possible Outage Indicated by User Reports
|
32 minutes |
|
Apr 12, 2024
12:31 PM PDT
|
Not Confirmed by Big Cartel
Possible Outage Indicated by User Reports
|
35 minutes |
|
Jun 22, 2023
11:38 AM PDT
|
Not Confirmed by Big Cartel
Possible Outage Indicated by User Reports
|
30 minutes |
|
May 15, 2023
05:42 AM PDT
|
Major
We're looking into a problem causing images in the admin area not to load. We'll be providing upd...
|
about 1 hour |
|
Aug 01, 2022
03:22 PM PDT
|
Major
Our team is looking into a problem with Big Cartel store and admin pages not loading. So sorry fo...
|
43 minutes |
|
Apr 19, 2022
09:39 AM PDT
|
Major
We're investigating a problem with Big Cartel store checkouts and image uploads. So sorry for the...
|
about 3 hours |
|
Dec 10, 2021
06:37 PM PST
|
Minor
We are currently experiencing issues with image uploads in the admin due to unscheduled maintenan...
|
4 months |
|
Dec 09, 2021
01:02 PM PST
|
Minor
Our team is looking into a problem with SSL certificates not generating for storefronts. So sorry...
|
4 months |
|
Jun 08, 2021
03:16 AM PDT
|
Major
Fastly, one of our third-party service providers is currently experiencing an outage and is inves...
|
10 months |
See what users are saying about Big Cartel issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Yoel - The app is not opening, and crashing instantly..
Kaleigh - Every time I open the app it crashes. I’ve tried restarting my phone and deleting the app then redownloading it.
Casper - My app won't open its stuck on opening screen.
rhys - cant log in - internal server error .
N - Dashboard won't load and won't let me login. Says internal server error (500)..
Luke - Login issue, item editing issue.
Toki - Main page loads, log-in page does not. Says intertal server error (500).
Steven - Unable to login at my.bigcartel.com.
JENNIFER - cannot get page to load at all.
Wayne - Unable to log on and hosted website not loading.
Nena - Issue loading photos to listings .
Richie - Every time I try to checkout, the page just refreshes and doesn't proceed. .
Patrick - When I try to access BigCartel, I have the following message: 500 Internal Server Error If you are the administrator of this website, then please read this web application's log file and/or the web server's log file to find out what went wrong..
Mario - I cannot login to my page .
William - Internal server error (500).
John - Error message. Was updating my shop and suddenly I can´t access any of it..
Mel - Cannot login to my dashboard.
Jun - Cannot access my admin page. My storefront page is working but cannot add any items to cart..
Luc - I am having issues logging in. Log in page is not showing up. It says “This page isn’t working” .
David - Cannot log in to my.bigcartel.com.
Madison - The app isn’t working and neither is the website .
Vradhisca - I can't checkout my cart because it took so much time to load the payment screen. I tried it on my desktop too but there's no change and I still cannot checkout my cart..
Lindsay - Major delays in page editing.
Brittany - Unable to edit store products .
Max - Big cartel dashboard isn't working 500 internal server error.
Kelsey - When customers go to cart It’s saying the server can not be found .
Jessica - Error 503 – certificate expired.
Andrew - My site on big cartel is having 503 error.
| Component | Status | Details |
|---|---|---|
| Admin status | OK | View details |
| API status | OK | View details |
| Big Cartel Home Page status | OK | View details |
| Blog status | OK | View details |
| Checkout status | OK | View details |
| Facebook App status | OK | View details |
| Help Site status | OK | View details |
| Pulley status | OK | View details |
| Storefront status | OK | View details |
E-commerce platform designed for artists and makers to create, manage, and sell products online through a customizable storefront.
Monitoring Big Cartel since April 2020
Tracking 9 Big Cartel services and regions
1 incident in 2025
Big Cartel isn't down. You can check Big Cartel status and incident details on the top of the page. IsDown continuously monitors Big Cartel official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Big Cartel is currently operational. You can check Big Cartel status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Big Cartel being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Big Cartel official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Big Cartel last outage was on May 15, 2023 with the title "Image Upload Issues in the Admin"
IsDown and DownDetector help users determine if Big Cartel is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Big Cartel's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.