Is Big Cartel Down?

Big Cartel Status is Up and Running

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Big Cartel Latest Stats, Incidents, and Reports

0
Incidents in the last 7 days
0
Incidents in the last 30 days
Reports in the last 12 hours
37
days since last incident

Resolved Major Problem with Big Cartel checkouts and image uploads

We're investigating a problem with Big Cartel store checkouts and image uploads. So sorry for the trouble - we know how important it is to keep stores running smoothly so we're working quickly to get to the bottom of it.

about 1 month ago

Resolved Minor Image upload issues

We are currently experiencing issues with image uploads in the admin due to unscheduled maintenance of a 3rd party provider. So sorry about the trouble! We are working quickly on a fix to bypass and will post updates as we have them.

6 months ago

Resolved Minor SSL certificates not generating

Our team is looking into a problem with SSL certificates not generating for storefronts. So sorry for the hassle! Users adding or changing domains will see delays before their store SSL is enabled. Checkout is not impacted and remains secure. We'll provide updates here as soon as we learn more.

6 months ago

Resolved Major Store admins and storefronts unavailable

Fastly, one of our third-party service providers is currently experiencing an outage and is investigating - https://status.fastly.com/incidents/vpk0ssybt3bj. We are monitoring the issue and will share an update as soon as we get one. Sorry for the trouble!

12 months ago

Resolved Minor Some Big Cartel shops may be experiencing errors at checkout

It looks like the tax integration we use in our checkout, TaxJar, is currently having issues on their end, so our checkout is having trouble applying tax on applicable orders at this time: https://status.taxjar.com We've identified this issue and are currently working on a resolution. Thanks so much for your patience while we get this sorted out!

over 1 year ago

Big Cartel Components Status

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We monitor 24 hours a day, 7 days a week and will notify you if there is an incident. No more wasting time trying to figure out why something isn't working.

Notifications in your favorite channel

You can easily get notifications in your email, Slack, or Discord.

Keep track of scheduled maintenance

Keep track of scheduled maintenance. Never again be caught off guard by unexpected maintenance from your services. A feed of the next scheduled maintenances is available.

Set the notification level for each service

Configure which notifications you want to receive from each service. You can choose to receive notifications for all incidents, only critical incidents, or just display them on the dashboard.

Integrate with your current workflows

Using Zapier or Webhooks, you can easily integrate notifications into your processes.

Receive a Weekly Digest

Every Monday, you'll receive a weekly summary of what happened the previous week as well as the maintenance schedule for the following week.

Multiple Profiles

Create one profile for each of your teams. One Dashboard and specific Notifications rules for each team.

Only receive notifications for specific components

Filter notifications by service components. You can opt to receive notifications only when a specific component is affected.

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Frequently Asked Questions

Is Big Cartel down today?
Big Cartel seems to be up and running. We've updated the status 7 minutes ago.
I'm having issues with Big Cartel, but the status is OK. What's going on?
There are a few things you can try:
How can I be notified when Big Cartel is having issues?
You can subscribe for updates on the official status page or create an account in IsDown. We will send you a notification in real-time when Big Cartel has issues.
Why use IsDown?
We want to keep you updated on the status of the services that impact your company. You can setup a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
What happens when I create an account?
You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
How can I pay for a subscription?
You can go to the Billing section in your account, and choose one of the plan. We've monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
Can I get a refund?
We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
We are missing some important service?
Contact us, and we'll add it ASAP.

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