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Resolved Major Problem with Big Cartel checkouts and image uploads
We're investigating a problem with Big Cartel store checkouts and image uploads. So sorry for the trouble - we know how important it is to keep stores running smoothly so we're working quickly to get to the bottom of it.
Resolved Minor Image upload issues
We are currently experiencing issues with image uploads in the admin due to unscheduled maintenance of a 3rd party provider. So sorry about the trouble! We are working quickly on a fix to bypass and will post updates as we have them.
Resolved Minor SSL certificates not generating
Our team is looking into a problem with SSL certificates not generating for storefronts. So sorry for the hassle! Users adding or changing domains will see delays before their store SSL is enabled. Checkout is not impacted and remains secure. We'll provide updates here as soon as we learn more.
Resolved Major Store admins and storefronts unavailable
Fastly, one of our third-party service providers is currently experiencing an outage and is investigating - https://status.fastly.com/incidents/vpk0ssybt3bj. We are monitoring the issue and will share an update as soon as we get one. Sorry for the trouble!
Resolved Minor Some Big Cartel shops may be experiencing errors at checkout
It looks like the tax integration we use in our checkout, TaxJar, is currently having issues on their end, so our checkout is having trouble applying tax on applicable orders at this time: https://status.taxjar.com We've identified this issue and are currently working on a resolution. Thanks so much for your patience while we get this sorted out!
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