Big Cartel

Big Cartel Status

Official source
Everything seems OK

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Stats

0 incidents in the last 7 days

0 incidents in the last 30 days

Automatic Checks

Last check: 1 minute ago

Last known issue: 4 months ago

Latest Incidents

Last 30 days

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Resolved Some Big Cartel shops may be experiencing errors at checkout

It looks like the tax integration we use in our checkout, TaxJar, is currently having issues on their end, so our checkout is having trouble applying tax on applicable orders at this time: https://status.taxjar.com We've identified this issue and are currently working on a resolution. Thanks so much for your patience while we get this sorted out!

Resolved Page loading problems

Our team is looking into a problem with Big Cartel store pages not loading. So sorry for the hassle! We'll provide updates here as soon as we learn more.

Resolved Big Cartel Storefronts and Admins are unavailable

We are currently investigating an incident causing Big Cartel storefronts and admins to be unavailable. Our team is working hard to get to the root of the problem. Thanks so much for hanging in there while we work on this!

Resolved Partial System Outage

We are currently investigating some shops not loading for some users. It appears to possibly be an issue with multiple network providers and we are working on a solution. We will update you as soon as we have more information. Thanks for your patience while we work on this!

Resolved Problem with Big Cartel checkouts

We're investigating a problem with Big Cartel store checkouts. So sorry for the trouble - we know how important it is to keep stores running smoothly so we're working quickly to get to the bottom of it.

12 months ago Official incident report

Resolved Page loading problems

Our team is looking into a problem with Big Cartel store pages not loading. So sorry for the hassle! We'll provide updates here as soon as we learn more.

over 1 year ago Official incident report

Resolved Some Big Cartel shops are not loading

We are currently investigating some shops not loading for some users. It appears to possibly be an issue with our network provider and we are working on a solution. We will update you as soon as we have more information. Thanks for your patience while we work on this!

over 1 year ago Official incident report

Resolved Big Cartel stores are unavailable

We are currently investigating an incident causing Big Cartel storefronts and admins to be unavailable.

over 1 year ago Official incident report

Resolved Big Cartel online but not entirely stable

We've identified the cause of an outage from earlier today that brought down both storefronts and admins. We have a temporary fix in place and are actively working on a permanent solution, but for now the system isn't 100% stable. Please be aware that it could go down again, although we are monitoring it closely to resolve those blips quickly while we work on our permanent fix.

over 1 year ago Official incident report

Resolved Big Cartel stores are unavailable

We are currently investigating an incident causing Big Cartel storefronts and admins to be unavailable.

over 1 year ago Official incident report

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