0 incidents in the last 7 days
0 incidents in the last 30 days
Last known issue was 5 months ago
Resolved Store admins and storefronts unavailable
Fastly, one of our third-party service providers is currently experiencing an outage and is investigating - https://status.fastly.com/incidents/vpk0ssybt3bj. We are monitoring the issue and will share an update as soon as we get one. Sorry for the trouble!
Resolved Some Big Cartel shops may be experiencing errors at checkout
It looks like the tax integration we use in our checkout, TaxJar, is currently having issues on their end, so our checkout is having trouble applying tax on applicable orders at this time: https://status.taxjar.com We've identified this issue and are currently working on a resolution. Thanks so much for your patience while we get this sorted out!
Resolved Page loading problems
Our team is looking into a problem with Big Cartel store pages not loading. So sorry for the hassle! We'll provide updates here as soon as we learn more.
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