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Outage in Bitso

Degraded performance for ARS Withdrawals caused by COELSA's issues

Resolved Minor
February 07, 2024 - Started about 2 years ago - Lasted about 11 hours
Official incident page

Incident Report

We identified issues on COELSA's end causing a degraded performance with ARS withdrawals. Due to this, some transactions might experience delays in completion. We apologize for any inconvenience ------------------------------------ Hemos identificado problemas por parte de COELSA causando degradación en los retiros de ARS. Debido a esto, algunas transacciones podrían experimentar demoras para verse completadas. Disculpe las molestias. ------------------------------------ Identificamos problemas no lado da COELSA que estão causando um desempenho degradado com os saques de ARS. Devido a isso, algumas transações podem sofrer atrasos na conclusão. Pedimos desculpas por qualquer inconveniente.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 02/08/2024 02:21AM

This incident has been resolved.

INVESTIGATING about 2 years ago - at 02/07/2024 03:43PM

We identified issues on COELSA's end causing a degraded performance with ARS withdrawals. Due to this, some transactions might experience delays in completion.

We apologize for any inconvenience

------------------------------------
Hemos identificado problemas por parte de COELSA causando degradación en los retiros de ARS. Debido a esto, algunas transacciones podrían experimentar demoras para verse completadas.

Disculpe las molestias.

------------------------------------
Identificamos problemas no lado da COELSA que estão causando um desempenho degradado com os saques de ARS. Devido a isso, algumas transações podem sofrer atrasos na conclusão.

Pedimos desculpas por qualquer inconveniente.

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