Outage in Blackboard
Blackboard Data - Collaborate Refresh Issue
Resolved Minor
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Outage Details
Components affected
Blackboard Collaborate (US)Latest Updates ( sorted recent to last )
New Collab telemetry events are now coming to CDM_TLM.
CDM_CLB events are still being processed.
As we continue to work towards a fix, it has been discovered that Collab telemetry events are now impacted. No new Collaborate telemetry events in CDM_TLM are visible.
We are continuing to investigate this issue.
As of 2PM EST on October 5th, Blackboard Data clients in the US-EAST AWS region have not been receiving new data in the CDM_CLB (Collaborate) submodel. Note that telemetry in CDM_TLM.COLLAB_EVENTS is not affected. We are currently investigating this issue with Class.
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