Outage in Blackboard

Some Clients may be experiencing slowness with assorted Ally components

Resolved Minor
September 12, 2023 - Started 8 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are investigating some latency in some Ally clients in the US region, that is causing some slowness or issues on Ally reporting tools like Course Accessibility Report and Institutional Report, CSV downloads, and API for reporting. Other Ally features and capabilities are working normally. The issue began at roughly 09 AM ET on September 12th, and engineers and product development are currently investigating.
Components affected
Blackboard Ally - North America
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 09/12/2023 07:00PM

The slowness for Ally in the US has now been resolved. The Ally service is now operational.

INVESTIGATING 8 months ago - at 09/12/2023 04:41PM

We are investigating some latency in some Ally clients in the US region, that is causing some slowness or issues on Ally reporting tools like Course Accessibility Report and Institutional Report, CSV downloads, and API for reporting.

Other Ally features and capabilities are working normally.

The issue began at roughly 09 AM ET on September 12th, and engineers and product development are currently investigating.

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