Outage in Bloomreach
Partial Feed Indexing Delays
Resolved MinorIncident Report
Dear Customer,
We are currently experiencing a delay in the feed processing. Our teams are busy investigating the situation and mitigating it as soon as possible.
The anticipated time for resolution is about 4 hours.
We apologize for the inconvenience caused. We will keep you informed on an hourly basis.
Kind regards,
Bloomreach Support team
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Latest Updates ( sorted recent to last )
MONITORING
over 4 years ago - at 02/08/2022 02:41PM
Dear Customer,
Although the issue is resolved, we are currently experiencing a delay in the feed processing. Our team is addressing that right now.
We will keep you posted on the status.
Kind regards,
Bloomreach Support team
INVESTIGATING
over 4 years ago - at 02/08/2022 12:27PM
Dear Customer,
The feed processing challenge is resolved by Engineering. Bloomreach does appreciate your patience and partnership while we worked on this.
Thanks and Best Regards,
Bloomreach Support Team
INVESTIGATING
over 4 years ago - at 02/08/2022 09:53AM
Dear Customer,
Our team has made progress into the root cause of the incident and is working on mitigation. We now see reduced errors with the service involved, but the resolution is still in progress.
We will keep you posted on further developments.
Kind regards,
Bloomreach Support team
INVESTIGATING
over 4 years ago - at 02/08/2022 07:26AM
Dear Customer,
We are currently experiencing a delay in the feed processing. Our teams are busy investigating the situation and mitigating it as soon as possible.
The anticipated time for resolution is about 4 hours.
We apologize for the inconvenience caused. We will keep you informed on an hourly basis.
Kind regards,
Bloomreach Support team
Latest Bloomreach outages
Intermittent Feed Indexing Delays - about 1 month ago
Search Dashboard Login Issue - about 2 months ago
Intermittent Dashboard Login Issue - about 2 months ago
Intermittent Search API disruption - about 2 months ago
Intermittent Dashboard login Issue - about 2 months ago
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