Outage in Bloomreach

Data updates from Engagement to EBQ are delayed on EU1

Resolved Minor
November 16, 2023 - Started 6 months ago - Lasted about 14 hours
Official incident page

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Outage Details

The issue has been identified and fixed; we are currently monitoring the processing of the delay.
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 11/16/2023 11:12PM

We are glad to inform you that processing the data updates from the Bloomreach Engagement platform on the EU1 instance to EBQ was completed, and the service is back to its normal state.

MONITORING 6 months ago - at 11/16/2023 01:26PM

We are glad to inform you that processing the data updates from the Bloomreach Engagement platform on the US1 instance to EBQ was completed, and the service is back to its normal state.

We continue to monitor the situation on the EU1 instance, where the processing of the data updates steadily improves.

MONITORING 6 months ago - at 11/16/2023 09:21AM

The issue has been identified and fixed; we are currently monitoring the processing of the delay.

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