Is Brandfolder Down?

Brandfolder status is operational

IsDown is monitoring Brandfolder's official status page in real time.

Stats for Brandfolder official incidents in the last 30 days

Number of Incidents

0 outages

Since last incident

68 days

Users reports for Brandfolder in the last 12 hours

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Stay on top of outages with IsDown with real-time notifications and overview dashboards. Monitor the official status pages of all your vendors, SaaS, and tools, including Brandfolder.

Monitor and keep track of Brandfolder's current and past outages

Minor · 2 months ago · lasted about 2 hours

Brandfolder intermittently not returning search results

We are currently investigating some customer reports of search results not returning as expected.

Minor · 2 months ago · lasted about 2 hours

File Ingestion Delays

File ingestion infrastructure is running behind which is causing a subset of newly uploaded content to remain in processing statuses.

Minor · 3 months ago · lasted about 2 hours

Brandfolder services are inaccessible

We are currently investigating the issue and actively working to bring the site back up again

Major · 5 months ago · lasted about 3 hours

Brandfolder Loading Intermittently

We are investigating an issue where Brandfolder fails to load for some customers.

Minor · started 11 months ago

Brandfolder services are fully operational

We are currently investigating the issue and actively working to bring the site back up again.

Minor · started over 1 year ago

Search Outage

At 8:54am (MST) this morning, our search cluster started failing, alongside reports that multiple Brandfolder sites were having issues. Upon further investigation, we found a novel error being raised from our search cluster which was preventing Brandfolders and Collections from loading. A change was then deployed to handle the novel error and Brandfolder functionality (except search) was restored. Lastly, the search cluster was repaired, and fully operational at 9:28am (MST). All Brandfolder services, including search and indexing, are fully operational. We will continue to monitor.

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Frequently Asked Questions

Is Brandfolder down right now? What is Brandfolder current status?
Brandfolder seems to be up and running. We've updated the status 18 minutes ago.
Was Brandfolder down today?
Brandfolder is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Brandfolder, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
Having problems with Brandfolder and need support?
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