Outage in Braze

Increased Job Processing latency in US01

Resolved Minor
June 03, 2022 - Started almost 2 years ago - Lasted 24 minutes
Official incident page

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Outage Details

We've identified an issue with a subset of Databases, resulting in increased latency in Data Processing and Message Sending for some customers on US01. Our DBAs are actively working to resolve the issue.
Latest Updates ( sorted recent to last )
MONITORING almost 2 years ago - at 06/03/2022 01:07AM

A fix has been implemented and we're monitoring the results. We're seeing latency decrease across the cluster and will update again once the backlog is fully processed and latency has returned to a normal range.

IDENTIFIED almost 2 years ago - at 06/03/2022 12:43AM

We've identified an issue with a subset of Databases, resulting in increased latency in Data Processing and Message Sending for some customers on US01.

Our DBAs are actively working to resolve the issue.

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