Outage in Braze

Issues accessing Drag & Drop editor

Resolved Minor
March 10, 2025 - Started 1 day ago - Lasted about 2 hours
Official incident page

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Outage Details

Users may experience errors when accessing the Drag & Drop editor from the Braze dashboard. This is due to an issue impacting our partner Beefree. We are working with Beefree to restore normal service as quickly as possible. Please refer to the Beefree status page for information: https://beefree.statuspage.io/
Components affected
Braze Dashboard Braze Dashboard Braze Dashboard Braze Dashboard Braze Dashboard Braze Dashboard Braze Dashboard
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 03/10/2025 05:31PM

We have confirmed with our partner Beefree, that the Drag & Drop editors are functioning as expected. This issue is now resolved.

MONITORING 1 day ago - at 03/10/2025 04:37PM

Beefree identified the root cause of the issue and implemented a solution to address the intermittent issues affecting the Drag & Drop editor. Currently, the Drag & Drop editor is working as expected.

Please refer to the Beefree status page for more information: https://beefree.statuspage.io/

IDENTIFIED 1 day ago - at 03/10/2025 03:10PM

Users may experience errors when accessing the Drag & Drop editor from the Braze dashboard. This is due to an issue impacting our partner Beefree. We are working with Beefree to restore normal service as quickly as possible.

Please refer to the Beefree status page for information: https://beefree.statuspage.io/

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