Outage in Braze
Issue impacting US01 and US05 clusters
Resolved MajorIncident Report
We're investigating an issue impacting services on the US01 and US05 clusters. A further update will be provided shortly.
Components affected
Braze Dashboard Braze SDK Data Collection Braze Data Processing Braze REST APIs Braze Outbound Messaging Braze CurrentsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 09/02/2025 05:45PM
We can confirm this incident is resolved and no further issues have been experienced since 13:21 ET.
MONITORING
8 months ago - at 09/02/2025 05:30PM
Between 13:08 ET to 13:21 users may have experienced an increase in latency and dashboard errors. We can confirm other services were not impacted by the issue.
IDENTIFIED
8 months ago - at 09/02/2025 05:20PM
We're investigating an issue impacting services on the US01 and US05 clusters. A further update will be provided shortly.
Latest Braze outages
Issue impacting EU01 - 6 days ago
Delays in Support Case Creation via Email - 18 days ago
EU02 customer unsubscribe errors - about 1 month ago
US07 Dashboard latency and errors - about 1 month ago
US05 Dashboard latency - about 1 month ago
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