Outage in Braze
Issue impacting US01 and US05 clusters
Resolved Major
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Outage Details
We're investigating an issue impacting services on the US01 and US05 clusters. A further update will be provided shortly.
Components affected
Braze Dashboard Braze REST APIs Braze Outbound Messaging Braze Currents Braze SDK Data Collection Braze Data ProcessingLatest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 09/02/2025 05:45PM
We can confirm this incident is resolved and no further issues have been experienced since 13:21 ET.
MONITORING
7 days ago - at 09/02/2025 05:30PM
Between 13:08 ET to 13:21 users may have experienced an increase in latency and dashboard errors. We can confirm other services were not impacted by the issue.
IDENTIFIED
7 days ago - at 09/02/2025 05:20PM
We're investigating an issue impacting services on the US01 and US05 clusters. A further update will be provided shortly.
Latest Braze outages
SMS Delivery Delays and Failures to and from Multiple Networks in US for a Subset of Short Codes - 12 days ago
Issue impacting US clusters - 19 days ago
Issue impacting US06 AND EU02 services - 21 days ago
Degraded performance in Outbound Messaging and Data Processing on EU01 - about 1 month ago
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