Outage in Braze
Degraded performance for Dashboard and Time Series data in US05
Resolved Minor
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Outage Details
Braze Engineers are investigating an issue where customers might have experienced issues within the Dashboard and time series data not updating properly. Message sending and data processing were not impacted.
A fix has been implemented and we are monitoring the results.
Some customers may have experienced intermittent errors accessing the dashboard between approximately 12:15PM to 1:15PM EST.
In addition, some time series graphs may have experienced latency updating between approximately 1:00PM to 1:24PM.
Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 09/05/2025 06:01PM
Braze Engineers have confirmed US05 cluster services continue to operate within normal operational bounds. Engineers will continue to monitor service health. This incident has been resolved.
MONITORING
3 days ago - at 09/05/2025 05:54PM
Braze Engineers are investigating an issue where customers might have experienced issues within the Dashboard and time series data not updating properly. Message sending and data processing were not impacted.
A fix has been implemented and we are monitoring the results.
Some customers may have experienced intermittent errors accessing the dashboard between approximately 12:15PM to 1:15PM EST.
In addition, some time series graphs may have experienced latency updating between approximately 1:00PM to 1:24PM.
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