Outage in Braze

EU-01 Delayed Processing

Resolved Minor
December 17, 2022 - Started over 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently looking into delayed processing and message sending on our EU-01 cluster, this delay is related to the previous incident we reported on.
Components affected
Braze REST APIs Braze Data Processing Braze Outbound Messaging
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 12/17/2022 04:18PM

This incident has been resolved.

MONITORING over 1 year ago - at 12/17/2022 03:49PM

A fix has been implemented and we are monitoring results. A small number of customers are still experiencing data processing delays which are on track to resolution.

IDENTIFIED over 1 year ago - at 12/17/2022 03:34PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 1 year ago - at 12/17/2022 02:49PM

We are currently looking into delayed processing and message sending on our EU-01 cluster, this delay is related to the previous incident we reported on.

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