Outage in Braze
US Email Events Delay
Resolved MinorIncident Report
Sparkpost, an Email Service Provider of Braze, is reporting intermittent slowness on their Events API (https://status.sparkpost.com/incidents/d9mspnc0z15p) for the US region. Braze is experiencing delays in processing email events of 1-2 hours (e.g. deliveries, clicks, opens) in all US Clusters. Emails are still being delivered as expected and are not impacted by this. This is affecting only the reporting of email events.
Components affected
Braze Data Processing Braze Data Processing Braze Data Processing Braze Data Processing Braze Data Processing Braze Data Processing Braze Currents Braze Currents Braze Currents Braze Currents Braze Currents Braze CurrentsNeed to monitor Braze outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED
about 3 years ago - at 03/07/2023 10:45PM
Our vendor, Sparkpost, has updated their statuspage to confirm this incident has been resolved.
MONITORING
about 3 years ago - at 03/07/2023 09:38PM
Sparkpost has implemented a fix and is continuing to monitor at this time. (https://status.sparkpost.com/incidents/d9mspnc0z15p)Braze US clusters are no longer experiencing delays as a result of this issue.
MONITORING
about 3 years ago - at 03/07/2023 04:44PM
Sparkpost, an Email Service Provider of Braze, is reporting intermittent slowness on their Events API (https://status.sparkpost.com/incidents/d9mspnc0z15p) for the US region. Braze is experiencing delays in processing email events of 1-2 hours (e.g. deliveries, clicks, opens) in all US Clusters. Emails are still being delivered as expected and are not impacted by this. This is affecting only the reporting of email events.
Latest Braze outages
EU02 customer unsubscribe errors - 1 day ago
US07 Dashboard latency and errors - 5 days ago
US05 Dashboard latency - 8 days ago
EU01 & EU02 Dashboard Errors - about 1 month ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6020 services available
Integrations with
