Outage in Braze

Meta Incident Impacting WhatsApp & Facebook Audience Sync

Resolved Minor
March 05, 2024 - Started about 2 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently experiencing latency and errors in sending WhatsApp messages due to the current Meta incident. The Meta incident is affecting Facebook Audience Sync. Meta incident: https://metastatus.com/
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/05/2024 08:26PM

Meta has confirmed that their WhatsApp business cloud API is operational, and Braze has confirmed we are no longer seeing errors or latency.

IDENTIFIED about 2 months ago - at 03/05/2024 05:02PM

We are currently experiencing latency and errors in sending WhatsApp messages due to the current Meta incident. The Meta incident is affecting Facebook Audience Sync.

Meta incident: https://metastatus.com/

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