Outage in Braze

Messaging Latency Impacting US01, US02 and US04

Resolved Minor
March 26, 2024 - Started about 1 month ago - Lasted about 3 hours
Official incident page

Need to monitor Braze outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Braze, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating Messaging Latency and Data Processing affecting US01, US02 and US04. This is the result of the ongoing AWS incident reported here https://health.aws.amazon.com/health/status.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/26/2024 11:35PM

AWS has marked their incident as resolved. Processing for all clusters has returned to a normal state

MONITORING about 1 month ago - at 03/26/2024 10:47PM

US05 Data Processing and Messaging backlogs have processed and are operating normally at this time

MONITORING about 1 month ago - at 03/26/2024 10:33PM

We have processed the Data and Messaging backlogs for US01, US02, US04. US06 Messaging is processing normally. The backlog is continuing to be processed for US05 Messaging and Data Processing and US06 Data Processing

MONITORING about 1 month ago - at 03/26/2024 09:55PM

We are beginning to see signs of recovery for all affected clusters. We are still processing the backlog of message and data-processing jobs. SDK calls are no longer affected

IDENTIFIED about 1 month ago - at 03/26/2024 09:35PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 month ago - at 03/26/2024 09:30PM

This issue is now impacting US01 SDK endpoint.

IDENTIFIED about 1 month ago - at 03/26/2024 09:16PM

This issue is related to the AWS incident and we are investigating mitigation options at this time

INVESTIGATING about 1 month ago - at 03/26/2024 08:46PM

We are currently investigating Messaging Latency and Data Processing affecting US01, US02 and US04. This is the result of the ongoing AWS incident reported here https://health.aws.amazon.com/health/status.

Stay informed of vendor status updates

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3153 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime