Minor · 7 months ago · lasted about 6 hours
Sparkpost, an Email Service Provider of Braze, is reporting intermittent slowness on their Events API (https://status.sparkpost.com/incidents/d9mspnc0z15p) for the US region. Braze is experiencing delays in processing email events of 1-2 hours (e.g. deliveries, clicks, opens) in all US Clusters. Emails are still being delivered as expected and are not impacted by this. This is affecting only the reporting of email events.
Minor · 12 months ago · lasted 14 minutes
We have identified a database issue impacting our US-02 cluster, causing data processing delays of 10-20 minutes and messaging delays of 5-10 minutes for some customers.
Minor · over 1 year ago · lasted 8 minutes
We've identified an issue that is causing increased API error rates, Data Processing delays, and Message Sending delays across multiple clusters. Remediation steps are being taken and service is in the process of restoring, but still degraded.
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