Is Braze Dashboard Down? Braze Dashboard status is operational
Stats for Braze Dashboard official incidents in the last 30 days
Number of Incidents
0 outages
Since last incident
123 days
Users reports for Braze Dashboard in the last 12 hours
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Stay on top of Braze Dashboard's current and past outages
Braze Dashboard outages in the last 30 days per day
Minor · 4 months ago · lasted 35 minutes
Networking issue impacting Dashboard and Outbound Messaging in APAC and South America regions
Braze has identified an issue impacting our network provider Cloudflare in the APAC and South America region. Dashboard users in the impacted region may experience errors or performance degradation when loading images in the dashboard. End-users in the region may experience issues or performance degradation when accessing messages that contain images.
Minor · 5 months ago · lasted about 3 hours
Increased error rates for customers close to the San Jose region
Braze has identified that an incident with our network edge vendor, Fastly, in their San Jose data center is causing increased connectivity error rates for customers close to the San Jose region. This is resulting in increased HTTP 502 errors on dashboard pages or REST API endpoints from requests originating near the San Jose region. We are continuing to follow this incident at https://www.fastlystatus.com/incident/375837, and are working with Fastly for ways to mitigate while they continue to work on the issue.
Minor · 8 months ago · lasted about 4 hours
Braze Support unavailable for some users
Braze is aware of an issue causing some users to be unable to access the Braze Support page through the "Get Help" drop down menu in the dashboard to raise support tickets. We are actively investigating the issue. In the meantime, users can raise a ticket and reach out to Braze Support by emailing: support@braze.com.
Minor · 8 months ago · lasted about 2 hours
Snowflake, a data warehouse vendor of Braze, reports intermittent issues with their services (https://status.snowflake.com/incidents/246z9dxv9n9r). They are experiencing issues resulting in delayed ingestion of data into Snowflake. Braze is experiencing 10-20% of its data being delayed, and reports relying on our Datalake will be missing some data until this incident is resolved.
Minor · 9 months ago · lasted about 7 hours
Intermittent data load timeouts on Braze dashboards.
Snowflake, a data warehouse vendor of Braze, reports intermittent issues with their services (https://status.snowflake.com/incidents/qpzb0myh4l67). The issues with retrieving data from Snowflake are causing some pages within the Braze Dashboard to hang while loading data. We are monitoring the upstream issue and will provide updates as necessary.
Minor · about 1 year ago · lasted 32 minutes
Errors when accessing Drag and Drop editor
Users may experince errors when accessing the Drag and Drop editor from the Braze dashboard. This is due to an issue impacting our partner Bee Free. We are working with Bee Free to restore normal service as quickly as possible. Further information can be found at: https://status.beefree.io/
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Frequently Asked Questions
- Is Braze Dashboard down right now? What is Braze current status?
- Braze seems to be up and running. We've updated the status about 1 month ago.
- Was Braze Dashboard down today?
- Braze is up and running now. In the last 24 hours there was 0 outages.
- I'm having issues with Braze, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
- Check on the top of the page if there are any reported problems by other users.
- Having problems with Braze and need support?
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- Reach out to their Twitter account.
- Find their support at their official website.
- Find their support contact at their official status page.
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