Outage in Brightly Software
Higher than Normal Support Response Times
Resolved Minor
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Outage Details
Components affected
Brightly Software Capital Forecast Brightly Software TripDirect Brightly Software UtilityDirect Brightly Software Incident Brightly Software FacilityDude Work Center Brightly Software InventoryDirect Brightly Software Facility Schedule Brightly Software MyFacilityDude Brightly Software Work Order Brightly Software SchoolDude WorkCenter Brightly Software CapitalForecastDirect Brightly Software Inventory Brightly Software Facility Schedule Brightly Software FSDirect Brightly Software FSAutomation Brightly Software MaintenanceDirect Brightly Software Dude Intelligence Brightly Software Inventory Wireless Brightly Software Critical Alarm Brightly Software PMDirect Brightly Software MySchoolBuildingLatest Updates ( sorted recent to last )
This incident has been resolved.
Please be aware that Brightly Support is experiencing higher than normal case volume. If you need help resetting your password, please email your requests to support@brightlysoftware.com, rather than leaving voicemails. This will allow us to address your concerns more efficiently, minimizing any delays or missed messages.
Below are resources that may assist you in resetting your password:
SchoolDude clients (non-requester role): https://community.brightlysoftware.com/s/article/SchoolDude-Resetting-your-password
SchoolDude Requesters: https://help.dudesolutions.com/Content/FAQ/Requester%20Login%20Help.htm
FacilityDude clients: https://community.brightlysoftware.com/s/article/FacilityDude-Resetting-your-password
Thank you for your patience.
Please be aware that Brightly Support is continuing to experience higher than normal case volume. We are working as quickly as possible to respond to all support requests. Please continue to email support@brightlysoftware.com. If you need help with resetting you password, please use the following links:
SchoolDude clients (non Requester role): https://community.brightlysoftware.com/s/article/SchoolDude-Resetting-your-password
SchoolDude Requesters: https://help.dudesolutions.com/Content/FAQ/Requester%20Login%20Help.htm
FacilityDude clients: https://community.brightlysoftware.com/s/article/FacilityDude-Resetting-your-password
Please be aware that Brightly Support is experiencing higher than normal case volume. We are working as quickly as possible to respond to all support requests. Please continue to email support@brightlysoftware.com. If you need help with resetting you password, please use the following links:
SchoolDude clients (non Requester role): https://community.brightlysoftware.com/s/article/SchoolDude-Resetting-your-password
SchoolDude Requesters: https://help.dudesolutions.com/Content/FAQ/Requester%20Login%20Help.htm
FacilityDude clients: https://community.brightlysoftware.com/s/article/FacilityDude-Resetting-your-password
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