Outage in Brightpearl

Sending emails and printing labels returns a blank screen

Resolved Minor

September 22, 2022 - Started over 3 years ago - Lasted 10 minutes
Official incident page

Incident Report

We are currently investigating this issue.

Components affected

Brightpearl US Mail Server (SMTP) Brightpearl EU Mail Server (SMTP)

Latest Updates ( sorted recent to last )

MONITORING over 3 years ago - at 09/22/2022 09:07AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 3 years ago - at 09/22/2022 08:59AM

We are currently investigating this issue.

Latest Brightpearl outages

Slow loading and allocation times - about 3 years ago

Slow Loading Times - about 3 years ago

Delay in Shopify orders downloading into Brightpearl - over 3 years ago

Channel Alerts page failing to load - over 3 years ago

Slow performance - over 3 years ago

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