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CareHQ status. Is CareHQ down right now?

CareHQ status updated a few minutes ago

Is CareHQ down?

CareHQ is working normally

IsDown last checked CareHQ status on at . We've received 0 user reports in the past 24 hours.
Monitoring since Jul 2023 · 13 incidents caught · 1 components tracked in real-time

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CareHQ service health over the last 24 hours

This chart shows the number of user-reported issues for CareHQ service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.

CareHQ Outage Map

CareHQ outage map showing where users report when CareHQ is down

See where users report CareHQ is down. The map shows recent CareHQ outages from around the world.

CareHQ Outage Map

Monitor CareHQ status and outages

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
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Latest CareHQ outages detected by IsDown

Check CareHQ status history below. IsDown detects when CareHQ is down, tracking both official outages and user-reported issues.

about 4 hours
Indicident at Twilio effect SMS, WhatsApp and voice functionality
Oct 20, 2025 at 12:30 PM
about 1 hour
Issue sending emails
Jun 16, 2025 at 01:23 PM
about 4 hours
Email delivery from CareHQ is delayed
Oct 17, 2024 at 05:14 PM
22 minutes
Service CareHQ API seems to be down
Aug 16, 2024 at 11:32 PM
Ongoing
Degraded performance
May 31, 2023 at 03:00 AM
Ongoing
Intermittent connectivity
Mar 20, 2023 at 02:00 AM
Ongoing
File uploads and PDF downloads unavailable
Oct 10, 2022 at 03:00 AM
Ongoing
Public website SSL cert showing as out of date
Aug 11, 2022 at 03:00 AM
Ongoing
Intermittent issues sending automatic reminder SMS messages to care seekers
Jul 21, 2022 at 03:00 AM
Ongoing
Connectivity issues
Apr 06, 2022 at 03:00 AM
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Get alerts when CareHQ is down

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
Start monitoring for free

CareHQ Components Status

Check if any CareHQ component is down. View the current status of 1 services and regions.

Component Status
CareHQ OK

About CareHQ Status and Outage Monitoring

IsDown has monitored CareHQ continuously since July 2023, tracking this Healthcare IT for 3 years. Over that time, we've documented 13 outages and incidents, averaging 0.4 per month.

We monitor CareHQ's official status page across 1 component. IsDown interprets CareHQ statuses (operational and incident) to deliver precise health metrics and filter alerts by the components you actually use.

When CareHQ is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.

Engineering and operations teams rely on IsDown to track CareHQ status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.

How IsDown Monitors CareHQ

IsDown checks CareHQ's status page every few minutes, across all 1 components. We combine official status data with user reports to detect when CareHQ is down, often before the vendor announces it.

When CareHQ status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.

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CareHQ status monitoring dashboard

What you get when monitoring CareHQ with IsDown

Track CareHQ incidents and downtimes by severity

IsDown checks CareHQ official status page for major/minor outages or downtimes. A major outage is when CareHQ experiences a critical issue that severely affects one or more services/regions. A minor incident is when CareHQ experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a CareHQ outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users report problems with CareHQ

CareHQ and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of CareHQ outages and downtimes

IsDown collects all information from the outages published in CareHQ status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Only get alerted on the CareHQ outages that impact your business

IsDown monitors CareHQ and all their 1 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Monitor CareHQ Alongside All Your Dependencies

CareHQ is just one of 5,421 services IsDown monitors. Add all your critical dependencies to one dashboard, get alerts when any service is down, and share a status page with your team.

One Dashboard

Monitor CareHQ health alongside all your other vendors in a single view.

Smart Alerts

Get notified when CareHQ is down. Filter by severity to skip noise.

20+ Integrations

Route CareHQ outage alerts to Slack, Teams, PagerDuty, or webhooks.

Status Page

Share CareHQ service status with your team or customers on a branded page.

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CareHQ Downdetector vs IsDown

Looking for CareHQ outage alerts like Downdetector? IsDown monitors CareHQ's official status page for verified incident data, not just user reports. Know exactly when CareHQ is down, which components are affected, and when service health is restored. Here's why official CareHQ status monitoring beats crowdsourced detection:

Features
Downdetector
Official CareHQ status page monitoring. Know when CareHQ is down with real time incident details.
Monitor 5,420+ services including CareHQ in a single dashboard.
Instant CareHQ outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring: CareHQ official status plus user reports for early outage detection.
Maintenance feed for CareHQ
Granular alerts filtering by CareHQ components and regions.
Monitor CareHQ Status with IsDown

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Frequently Asked Questions

Is CareHQ down today?

CareHQ isn't down. You can check CareHQ status and incident details on the top of the page. IsDown continuously monitors CareHQ official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current CareHQ status?

CareHQ is currently operational. You can check CareHQ status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a CareHQ outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is CareHQ down today or just slow?

Currently there's no report of CareHQ being slow. Check on the top of the page if there are any reported problems by other users.

How are CareHQ outages detected?

IsDown monitors the CareHQ official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is CareHQ having an outage right now?

CareHQ last outage was on October 20, 2025 with the title "Indicident at Twilio effect SMS, WhatsApp and voice functionality"

How to check if CareHQ is down?

Why use IsDown to monitor CareHQ instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor CareHQ and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring CareHQ?

IsDown and DownDetector help users determine if CareHQ is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about CareHQ's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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