Outage in Central 1

Monitoring - INC149681 - Interac e-Transfer Service

Resolved Minor
October 24, 2022 - Started over 2 years ago - Lasted about 12 hours
Official incident page

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Outage Details

Please be advised that Interac e-Transfer service remain stable. Interac is investigating their e-Transfer outage this evening from 6:44 p.m. to 8:13 p.m. PT (9:44 p.m. to 11:13 p.m. ET) and expect to provide Central 1 a postmortem within 14 days. There is currently 3,000 receive e-Transfers in an ‘interrupted’ status. Interac is waiting for a scheduled batch job to run to start to clear up interrupted payments between 11 to 11:30 p.m. PT (2 to 2:30 a.m. ET). Central 1 will continue to monitor services and provide additional updates from Interac when made available. Central 1 - DigitalBanking_Support@Central1.com - 1.888.889.7878, option 2
Components affected
Central 1 Critical/High Priority Incident Alert Central 1 INTERAC e-Transfers® (EMT)
Latest Updates ( sorted recent to last )
MONITORING over 2 years ago - at 10/24/2022 05:31AM

Please be advised that Interac e-Transfer service remain stable.

Interac is investigating their e-Transfer outage this evening from 6:44 p.m. to 8:13 p.m. PT (9:44 p.m. to 11:13 p.m. ET) and expect to provide Central 1 a postmortem within 14 days.

There is currently 3,000 receive e-Transfers in an ‘interrupted’ status. Interac is waiting for a scheduled batch job to run to start to clear up interrupted payments between 11 to 11:30 p.m. PT (2 to 2:30 a.m. ET).

Central 1 will continue to monitor services and provide additional updates from Interac when made available.

Central 1 - DigitalBanking_Support@Central1.com - 1.888.889.7878, option 2

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