Outage in Central 1

INC149692 - User Management not Available

Resolved Minor

October 24, 2022 - Started over 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

Central 1 is aware that User Management (UM) is currently unavailable to add new, delete or modify existing users access rights to the secure site. If you have an urgent need to set-up or modify a user, please use the CPS administration application. Central 1’s technical teams are investigating. An update will be provided at 7:30 a.m. PT (11:30 a.m. ET) or sooner if access has been restored. Central 1 - Support@central1.com - 1.888.889.7878, press 1

Components affected

Central 1 Secure Site & User Management

Latest Updates ( sorted recent to last )

IDENTIFIED over 1 year ago - at 10/24/2022 04:05PM

Central 1’s technical team continues to investigate the User Management incident.

If you have an urgent need to set-up or modify a user, please use the CPS administration application.

An update will be provided at 10 a.m. PT (1 a.m. ET) or sooner if access has been restored.

Central 1 - Support@central1.com - 1.888.889.7878, press 1

IDENTIFIED over 1 year ago - at 10/24/2022 02:55PM

Central 1 is aware that User Management (UM) is currently unavailable to add new, delete or modify existing users access rights to the secure site.

If you have an urgent need to set-up or modify a user, please use the CPS administration application.

Central 1’s technical teams are investigating.

An update will be provided at 7:30 a.m. PT (11:30 a.m. ET) or sooner if access has been restored.

Central 1 - Support@central1.com - 1.888.889.7878, press 1

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