INC204034 - Incoming/outgoing wires not processing

Central 1 continues to coordinate with FiServ as they work through their User Interface (UI) issues

An update for this incident will be posted at 11 a.m. PT (2 p.m. ET) or sooner if it is resolved.

Central 1 - Support@central1.com - 1.888.889.7878, press 1

Central 1 cannot access Fiserv's Enterprise Payments Platform (EPP) to process inbound and outbound wires.

Fiserv has been able to bring up its servers and is working on Central 1’s connection to EPP.

An update for this incident will be posted at 10 a.m. PT (1 p.m. ET) or sooner if it is resolved.

Central 1 - Support@central1.com - 1.888.889.7878, press 1

Central 1’s 3rd party supplier (Fiserv) is working to roll back their security upgrade CHG160513 to resolve this incident.

An update for this incident will be posted at 9:30 a.m. PT (12:30 p.m. ET) or sooner if it is resolved.

Central 1 - Support@central1.com - 1.888.889.7878, press 1

Central 1 is not able to send or receive wires.

The 3rd party supplier (Fiserv) is working to resolve this incident.

The PaymentStream Direct wires application is available for organizations to create wires.

An update for this incident will be posted at 7:30 a.m. PT (10:30 a.m. ET) or sooner if it is resolved.

Central 1 - Support@central1.com - 1.888.889.7878, press 1

Due to a security system upgrade completed this morning by a third-party supplier, Central 1 is currently unable to send or receive wires.

The supplier and Central 1 are working diligently to resolve this incident.

The PaymentStream Direct wires application is available for organizations to create wires.

An update for this incident will be posted at 6 a.m. PT (9 a.m. ET) or sooner if it is resolved.

Central 1 - Support@central1.com - 1.888.889.7878, press 1